Privacy Policy

Effective Date: January 2, 2025

Tivooilbike
Address: 2565 N Crede Ave, Crystal River, Florida
Phone: (352) 795-4894
Email: info@tivooilbike.net
Website: www.tivooilbike.net

Introduction

At Tivooilbike, we prioritize the privacy of our customers and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website, make a purchase, or interact with us in any other way. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with a personalized and efficient shopping experience, Tivooilbike collects various types of information:

Personal Information

When you engage with our website, purchase products, or contact us, we may collect the following personal details:

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Addresses
  • Payment Information (e.g., credit/debit card details)
  • Account Credentials (username, password)
  • Order History
  • IP Address
  • Additional Information voluntarily provided through forms, surveys, or customer service interactions

Non-Personal Information

To enhance your website experience, we also collect non-personal data, including:

  • Cookies and Tracking Technologies: Used to monitor website activity, personalize your shopping experience, and offer targeted promotions.
  • Device and Browser Information: Such as IP address, browser type, and device type.
  • Analytics Data: Utilized through third-party services like Google Analytics to assess website performance and user behavior.

2. How We Use Your Information

Your information is utilized for the following purposes:

  • Order Processing and Fulfillment: To handle purchases, deliver products, and manage returns or exchanges.
  • Customer Service: To respond to inquiries, resolve order issues, and provide support.
  • Payment Processing: To securely process payments and prevent fraudulent activities.
  • Marketing and Communications: With your consent, we may send promotional emails, product updates, or special offers. You can opt out of these communications at any time.
  • Service Improvement: To enhance our website, services, and products based on your feedback and usage patterns.
  • Legal Compliance: To adhere to legal obligations, such as tax laws and regulations, or to respond to legal processes like subpoenas.

3. How We Protect Your Information

Tivooilbike employs robust security measures to protect your personal data:

  • SSL Encryption: All sensitive information transmitted between your browser and our website is secured with SSL (Secure Socket Layer) technology.
  • Payment Security: We utilize trusted third-party payment processors like PayPal and Stripe to handle credit card transactions securely.
  • Access Control: Only authorized personnel have access to your personal information, adhering to strict confidentiality protocols.
  • Regular Security Audits: We conduct regular audits and updates to maintain the security of our website and systems.

Note: While we implement comprehensive security measures, no online system is entirely secure. We strive to protect your data to the best of our ability but cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following situations:

  • Service Providers: Third-party vendors and service providers assisting with operations like shipping, payment processing, email marketing, and data analysis. These partners are contractually obligated to protect your information.
  • Legal Compliance: Disclosure of personal information if required by law or in response to legal requests, such as subpoenas or regulatory inquiries.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if such a transfer occurs.
  • Consent: Sharing your information with third parties if you have explicitly given your consent.

5. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files placed on your device to collect standard internet log information and visitor behavior data. They enhance your browsing experience, personalize content, and gather analytical data.

Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality, such as keeping you logged in or remembering items in your shopping cart.
  • Performance Cookies: Help us understand how visitors use our website to improve its functionality.
  • Functional Cookies: Store your preferences, like language settings or product preferences, for a tailored experience.
  • Advertising Cookies: Serve relevant advertisements based on your browsing behavior.

Managing Cookies

You can control cookie usage by adjusting your browser settings. However, disabling certain cookies may impact your experience on our website.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

7. Your Rights Regarding Your Information

You have specific rights concerning the personal information we hold about you:

  • Right to Access: Request a copy of your personal information.
  • Right to Correct: Request corrections to any inaccurate or incomplete information.
  • Right to Delete: Request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations).
  • Right to Opt-Out: Opt out of receiving marketing emails by clicking the “unsubscribe” link in promotional emails or by contacting us directly.
  • Right to Data Portability: Request a copy of your personal data in a commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at info@tivooilbike.net.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected such information, we will promptly delete it. If you believe we may have collected personal information from a child under 13, please contact us at info@tivooilbike.net.

9. International Data Transfers

If you access our website from outside the United States, be aware that your information may be transferred, stored, and processed in the U.S., where our servers and operations are based. By using our website, you consent to the transfer of your data to the United States under the protections outlined in this Privacy Policy.

10. Changes to This Privacy Policy

Tivooilbike reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please contact us:

SEO Best Practices Implemented

  1. Clear and Descriptive Headings: Organized with hierarchical headings (H1, H2, H3) for better readability and SEO.
  2. Keyword Optimization: Included relevant keywords such as “Privacy Policy,” “personal information,” “data protection,” and “customer privacy.”
  3. Internal Linking: Provided links to contact email and website for better navigation.
  4. Readable Format: Used bullet points and concise paragraphs to enhance user experience.
  5. Accessibility: Ensured the policy is easily accessible from the website, typically linked in the footer.