Terms and Conditions

Effective Date: January 2, 2025
Tivooilbike
Street: 2565 N Crede Ave, Crystal River, Florida
Phone number: (352) 795-4894
Email: info@tivooilbike.net
Website: www.tivooilbike.net

These Terms and Conditions (“Agreement”) govern your access to and use of the Tivooilbike website, available at www.tivooilbike.net, and any services provided by Tivooilbike (“we,” “us,” “our”). By accessing, browsing, or using our website and services, you (“you,” “the customer,” or “user”) agree to comply with and be bound by the following terms and conditions.

Please read these terms carefully. If you do not agree with these terms, do not use our website or purchase products from us.

1. Use of the Website

By using our website, you agree to:

  • Eligibility: You must be at least 18 years of age to use our website and place an order.
  • Account Creation: You may be required to create an account to place orders or access certain features. You agree to provide accurate and complete information when creating an account and updating your profile.
  • Responsibility for Account: You are responsible for maintaining the confidentiality of your account and login information. You are also responsible for all activities that occur under your account, whether or not authorized by you.
  • Acceptable Use: You agree to use our website for lawful purposes only and not to engage in activities that could harm, disrupt, or interfere with the website’s operations or other users’ experience.

2. Products and Pricing

Product Availability

  • Availability: We strive to maintain accurate product availability information, but products may be out of stock or unavailable for reasons beyond our control. If a product is unavailable after you place an order, we will notify you and offer alternatives or refund you.
  • Product Descriptions: While we aim to provide accurate product descriptions, images, and specifications, they are for informational purposes only. We do not guarantee that the product descriptions or website content is error-free.

Pricing

  • Price Accuracy: Prices are subject to change without notice. We make every effort to ensure that the prices listed on our website are correct, but pricing errors may occur. If a price error is identified after your order is placed, we will contact you for approval before proceeding with the order.
  • Sales Tax: Sales tax will be added to orders based on your shipping address in compliance with local tax laws.
  • Promotions: From time to time, we may offer discounts or promotions. These are subject to specific terms and conditions and may be time-limited.

3. Ordering and Payment

Order Process

  • Placing an Order: By placing an order on our website, you offer to purchase the products listed under these Terms and Conditions. We reserve the right to accept or reject your order based on product availability or other factors.
  • Order Confirmation: After placing an order, you will receive an email confirming that we have received your order. However, this does not constitute an acceptance of your order.
  • Order Acceptance: Your order is considered accepted when we ship the product(s) and send you a shipping confirmation email.

Payment Methods

  • We accept the following payment methods for online orders:
    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Gift Cards (if applicable)
  • Payment processing is handled by secure third-party payment processors, ensuring the security of your financial data.

4. Shipping and Delivery

Shipping Information

  • Domestic and International Shipping: We offer domestic and select international shipping. During checkout, you will be able to select your preferred shipping option based on location and urgency.
  • Shipping Costs: Shipping charges are calculated at checkout based on your location and the size of your order. Additional fees may apply for expedited shipping.
  • Delivery Time: Domestic orders typically take 5-7 business days for delivery. International shipping times may vary depending on the destination and customs processing.

Delivery Issues

  • Shipping Delays: While we make every effort to ensure timely delivery, we are not responsible for delays caused by third-party shipping carriers or customs processing.
  • Lost or Damaged Items: If your item is lost or damaged during shipping, please contact us immediately at info@tivooilbike.net. We will assist you in resolving the issue, either by offering a replacement or refund.

5. Returns and Refunds

Our Refund and Returns Policy outlines the conditions under which we accept returns and provide refunds. Please refer to the full Refund Policy for more details.

  • Eligibility: Returns are accepted within 30 days of the delivery date, provided the product is unopened, unused, and in its original packaging.
  • Defective Products: If you receive a defective or damaged product, please contact us within 7 days of receiving the product. We will offer a refund or replacement for defective items.
  • Non-Returnable Items: Some products, such as opened oils and lubricants, are non-returnable due to hygiene and safety concerns, unless they are defective.

6. Privacy Policy

Your privacy is very important to us. By using our website and services, you consent to the collection and use of your personal information as described in our Privacy Policy.

We collect personal information to process orders, improve our services, and communicate with you. We will never share or sell your personal information to third parties without your consent, except as required by law.

7. Limitation of Liability

Tivooilbike is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services, even if we were advised of the possibility of such damages.

Our total liability for any claim relating to your purchase is limited to the amount paid by you for the product(s) in question.

8. Intellectual Property

All content on Tivooilbike.net, including text, images, logos, and trademarks, is the property of Tivooilbike or its licensors. You may not use, copy, or distribute any content from this website without prior written permission from us.

9. Force Majeure

We are not liable for any failure to perform due to causes beyond our reasonable control, including, but not limited to, acts of God, war, strikes, governmental actions, or delays in shipping.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the state or federal courts located in Florida.

11. Changes to These Terms

Tivooilbike reserves the right to update, modify, or change these Terms and Conditions at any time. When changes are made, the effective date at the top of this page will be updated. Please review this document periodically to stay informed of any changes. Your continued use of our website and services after changes have been posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us: